Frequently Asked Questions

Do you ship to out-of-state addresses?

We sure do! In fact, we can ship to absolutely anywhere - even internationally! Just fill out your information at checkout!

When will I get my order?

Great question! We have a super-fast turnaround time so you can get your treasures as soon as possible! We engrave each item to order, but we typically ship out between 24-48 hours of your checkout!

Do you have a physical location?

Nope. Our business is located in Rineyville, Kentucky, but we don’t have a brick and mortar store. But don’t worry - we’ll still ship anywhere!

Where can I ask a specific question about my order?

Head on over to our Contact Page - we’d love to hear from you! Or, if you’d rather, you can shoot us an email at

What is “Spin to Win”?

“Spin to Win” is so fun! When you visit our site, click on the colorful wheel and you can win fun discounts. Just enter your email and spin the wheel to see if today’s your lucky day!

Can I customize my order?

Absolutely! That’s what we’re all about. K&J Keepsakes is a family-owned business that is all about personalization. We work and test our products in-house, so we can customize your order however you’d like. Every item is totally unique!

How can I keep up with K&J Keepsakes?

Oh, we’re so glad you asked! You can sign up for our email newsletter to get insider news and info, or you can connect with us on social media, like Facebook or Instagram!